FAQs
For questions not listed on this page, please contact Main Street directly. Main Street strives to continuously improve customer communications. If there are suggestions for the Main Street website, or additional FAQ's, each suggestion will be highly valued.
Q: What is the official supported Operating System Version policy?
As per PCI data security requirement
6.1, merchants must ensure all system components have the latest vendor-supplied patches installed, which implies
that each component of their system must be actively supported by the vendor of that component. In following these
rules, Monetra supports only those OS versions which are actively maintained by the originating vendor.
Appendix B of the PCI data security requirements do make exceptions for those merchants which have implemented sufficient compensating controls for any requirement. If a merchant has a need for an OS which Monetra does not support, as long as that merchant's PCI validator has signed off on the compensating controls, Main Street can be contracted to offer custom support for said OS for a fee.
Please reference the table below for some known dates of support discontinuation. For more information on OS version continuation, please contact the vendor of your Operating System.
Red = Discontinued, Yellow = Customer Action Required, Green = Supported
Note: This is not a complete list but instead provided as a convenience. As always, contact your OS vendor for support information
Appendix B of the PCI data security requirements do make exceptions for those merchants which have implemented sufficient compensating controls for any requirement. If a merchant has a need for an OS which Monetra does not support, as long as that merchant's PCI validator has signed off on the compensating controls, Main Street can be contracted to offer custom support for said OS for a fee.
Please reference the table below for some known dates of support discontinuation. For more information on OS version continuation, please contact the vendor of your Operating System.
Red = Discontinued, Yellow = Customer Action Required, Green = Supported
| OS | Release | Discontinuation Date | Information |
| Microsoft Windows | Vista, 2003 Server | Not Yet Announced | Select Link Policy Link |
| Microsoft Windows | XP | 04-08-2014 (extended) 04-14-2009 (mainstream) |
Select Link Policy Link |
| Microsoft Windows | 2000 Server/Workstation | 07-13-2010 (extended) 06-30-2005 (mainstream) |
Link |
| Microsoft Windows | 98, 98SE, ME | 7-11-2006 | Link |
| Microsoft Windows | NT 4.0 | 12-31-2004 | Link |
| MacOSX | 10.3 | 10-31-2007 | Information is hard to find regarding an official security patch support policy from Apple. It is generally believed that they only support the current release and one release back. |
| MacOSX | 10.4, 10.5 | TBD | |
| Linux | RedHat 9 | 04-30-2004 | Link This also applies to any Linux glibc release prior to 2.3 |
| Linux | Ubuntu 6.06LTS | 06-01-2011 | Link Ubuntu is an example of a supported Linux distribution. Monetra supports all glibc2.3+ based distributions which are supported by their respective vendors. |
| FreeBSD | 4 | 01-31-2007 | Link |
| FreeBSD | 5 | 05-31-2008 | Link |
| FreeBSD | 6 | 01-31-2010 | Link |
| IBM AIX | 4.x | 02-??-2003 | Link |
| SCO OpenServer | 5.0.6 | 12-31-2006 | Link |
| Sun Solaris | 7 | 08-15-2005 | Link |
Note: This is not a complete list but instead provided as a convenience. As always, contact your OS vendor for support information
