FAQs

For questions not listed on this page, please contact Main Street directly. Main Street strives to continuously improve customer communications. If there are suggestions for the Main Street website, or additional FAQ's, each suggestion will be highly valued.

Q: How do I download and install your software?
Actually, there are several ways to download and install Main Street software products.

Internet: via the Monetra Installer
As of Monetra 5.0, Main Street provides the Monetra Installer to make installation of Monetra as easy and seamless as possible.

To use the Monetra Installer via the Internet, please follow the steps below:

  1. Visit the general downloads section http://www.monetra.com/downloads.html
  2. Find your operating system and click on the 'Options' arrow.
    • Click on the proper 'download' link as it pertains to your operating system
  3. Save the download to your Desktop or a location you will be able to easily find.
  4. Close your web browser
    • Windows Users: Double click the downloaded file on your Desktop. Follow the installation procedure.
    • Mac Users: Double click the downloaded file. Follow the installation procedure.
    • UNIX Users: gunzip and tar -xf the downloaded file. cd into the created monetrainstaller directory. Execute monetrainstaller for a X based GUI or monetrainstaller_console for terminal mode. Follow the installation procedure.
  6. When prompted to close and restart the Monetra Installer to continue close the Monetra Installer.
    • Windows Users: Double click the new Monetra Installer icon on your Desktop.
    • Mac Users: Open your Hard Drive. Open the Applications folder. Open the Monetra folder. Double click on the Monetra Installer icon.
    • UNIX Users: Execute /usr/local/monetrainstaller/bin/monetrainstaller for a X based GUI. /usr/local/monetrainstaller/bin/monetrainstaller_console for termainal mode.
  7. Click Next. Enter the username and password that was provided to you in the welcome email. Click Next
  8. If prompted that you have X number of new packages to install if you'd like to install them, click Yes. Otherwise, click on each red line and click the Install button beginning with the Monetra Payment Engine.
  9. Repeat the previous step until all items are green. Click Exit
  10. Monetra is now installed on your machine and ready to be configured.

For more details, please review the Monetra Installation guide located in the documentation section at http://www.monetra.com/documentation.html. If you have any questions, contact Monetra Support at support@monetra.com.




Processor Logos