Support FAQs
- How does address verification work?
- Will AVS or CV failure cause my transactions to deny?
- Why do my batches fail with: Verbiage: 'shipzip not provided'?
- Why does Monetra make me change my password every 90 days?
- How do I create print templates for the Monetra Client?
- How do I download and install your software?
- How do I fix a corrupt SQLite database?
- What Initialization String should I use with my modem?
- How do I quickly install Monetra via a console?
- Why won't Java6 connect to Monetra anymore? It used to work.
- I've lost my password, what can I do?
- What is the MasterCard Unique ID requirement?
- How do I migrate Monetra from one server to another?
- The Monetra Installer causes my Windows XP system to reboot or BSOD.
- Monetra says its unable to open modem on /dev/ttyxx… What's up here?
- What is the official supported Operating System Version policy?
- Oracle and PostgreSQL schema modifications
- Where can I find processor setup worksheets?
- My processor said I need to ensure my software supports 2048-bit certificates.
- Why do I get Registration Failed: LICENSE LIMIT EXCEEDED?
- How do I set Monetra to automatically settle?
- How do I transfer from a Demo license to my new Production license?
- How do I update my License (i.e. after license upgrade)?
- What does VXN: AuthenticationError mean?